If you are using a MAC OS system and do not want to install the app via the ipad store
then download from this link
https://vpnclient.app/current/vpnclient/vpnclient.dmg
after it has downloaded, go to the download icon on the mac start bar, normally bottom right
click on vpnclient.dmg , then drag it to the applications folder.
then enter your username and password.
you can find your username and password but loging into the betvhosting.net, click on services
https://betvhosting.net/clientarea.php?action=services
then click on the your newest active product, scroll down , you will see vpn server information and your own details.